KrakenfyAt Krakenfy we handle personal data minimally and transparently. This site is an informational page: we don't sell products, create accounts, or use advertising or tracking. Here we explain what information is processed and what your rights are.
1. Data controller
The controller of the data processed through this site is:
- Krakenfy LLC — 8206 Louisiana Blvd NE, Ste A #4893, Albuquerque, NM 87113, USA.
- Contact email: hello@krakenfy.com
- Phone: +1 (505) 393-3968
2. What data we process
We only process the data strictly necessary for the site to work and to reply to you:
- Data you send voluntarily: if you email us at hello@krakenfy.com, we receive your email address, your name (if you include it) and the content of your message.
- Technical server data: like any website, our server automatically logs basic technical data (IP address, date and time, browser and requested page) for security and operation. These logs are not used to identify you or to build profiles.
We do not request or store sensitive data, payment data, or build advertising profiles.
3. Purpose
- To respond to your messages and inquiries.
- To keep the site secure, stable and operational.
4. Legal basis
We process your data on the basis of your consent (when you write to us voluntarily) and our legitimate interest in keeping the site secure and functional.
5. Cookies and third parties
This site does not install its own cookies and does not use analytics or advertising tools.
All site resources (including fonts) are served from our own server, so your browser does not connect to external third-party services when loading the page.
6. Data retention
We keep the emails you send only for as long as necessary to handle your inquiry and maintain our relationship. Technical server logs are kept for short periods and deleted on a rotating basis.
7. Who we share data with
We do not sell or transfer your data to third parties. We may only share it with the infrastructure providers that serve us (hosting and email) or when there is a legal obligation.
8. SMS, WhatsApp and calls (mobile messaging)
Where we or a client practice we operate on behalf of collect a mobile phone number through a web form, that number is used only for the purposes stated next to the consent checkbox at the moment it was given: replying to the inquiry, appointment reminders, follow-up and — where consent covers it — promotional offers.
We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service providers, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Consent to receive messages or calls is always optional and is never a condition of purchase or of receiving a quote. Consent may be withdrawn at any time by replying STOP to any message. Reply HELP for help. Message and data rates may apply, and message frequency varies. Each opt-in is stored together with the exact consent language shown, the date and time, and the IP address from which it was given.
The full terms of our messaging program are set out in our Messaging Terms & Conditions.
9. Your rights
You may request access, rectification or deletion of your data at any time, as well as object to its processing. To exercise these rights, write to us at hello@krakenfy.com and we will handle your request.
10. Security
We apply reasonable technical measures (encrypted HTTPS connection and good server practices) to protect information against unauthorized access.
11. Changes to this policy
We may update this policy to reflect changes in the site or applicable regulations. We will always publish the current version on this page, indicating the date of the last update.
12. Contact
If you have any questions about this policy or about the processing of your data, write to us at hello@krakenfy.com.